Tag Archives: T-Mobile

Android

T-Mobile stakes claim to fastest growing U.S. carrier title

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During CES 2014 today at T-Mobile’s Uncarrier 4.0 event, CEO John Legere spent some time reviewing results for the carrier. In the last quarter of 2013, T-Mobile added a whopping 1.6 million subscribers. This brought their numbers for the year up to a net gain of 4.4 million new customers. For comparison, T-Mobile lost 515,000 customers during the 4th quarter of 2012. Just looking at the chart presented by T-Mobile tells the story of the carrier’s success during 2013. It may also be a testament to the success of their Uncarrier strategy, which continues to produce results for T-Mobile as well as shake up the industry.

During the event, T-Mobile announced their opening salvo for 2014 – a move to help customers avoid the pain of early termination fees. If 2013 is any indicator, this latest move will help T-Mobile continue on their successful path that gives them the “fastest growing carrier” crown for now. Legere indicated during the event that T-Mobile will either become the biggest carrier in the U.S. or the wireless carrier industry will have to change in order to compete. Legere will be happy with either one of those options.

Be sure to check back with TalkAndroid for more coverage from CES 2014.

source: TmoNews

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T-Mobile ‘Get out of Jail Free Card’ pays contract cutters up to $650 per line

T-Mobile will reimburse entire amount of customers’ early termination fees when they switch from AT&T, Sprint or Verizon

uncarrier-4T-Mobile just took the wrapper off its latest Uncarrier initiative, introducing us to its boldest moves yet. As previously rumored, the wireless provider will pay off early termination fees for anyone leaving their current provider. Should you leave either Verizon, AT&T, or Sprint then you could earn yourself up to $650 for jumping early. Called the ‘Get Out of Jail Free Card’ it’s a combination of eligible phone trade-ins and ETF credits.

Up to a $300 trade-in credit comes from each eligible device and up to $350 more comes once the customer sends their final bill (ETF fees). This is per line! We cannot help but imagine this could lead to even more growth for T-Mobile. What’s more, it could come at the expense of other carriers. As to when this all takes effect, customers can head to a T-Mobile store tomorrow.

Carriers like to make you think you’re just signing up for two years with their family plans, but with staggered expiration dates and early termination fees, they’re really locking you in forever,” said Mike Sievert, chief marketing officer for T-Mobile. “Now, families are free to switch without worrying about early termination fees. And by switching to T-Mobile, a family of four can save $1,880 over two years compared to an AT&T shared family plan.”

Note that customers must trade-in their old phone, purchase a new T-Mobile phone and port their phone number to T-Mobile to qualify.

T-Mobile

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T-Mobile’s Uncarrier 4 plans accidentally leaked ahead of today’s announcement

T-Mobile will pay termination fees for families breaking contracts with other carriers

Looks like we know at least part of what T-Mobile expects to announce today at CES. As previously rumored, the Uncarrier 4.0 stuff could be all about paying off early termination fees for customers making the switch from other carriers.

From all appearances, T-Mobile plans to pay a early termination fees for those who break their carrier’s contract and trade in their current devices. The leak comes in the form of an ad/banner published early on T-Mobile’s website. Initially discovered by Droid Life, it has since been pulled. Additional details remain unclear at this point but it’s reported that T-Mobile will pay up to $350 per line when a customer ports over at least three lines.

We’ll find out all of the nitty gritty details later today; T-Mobile has a press event scheduled for 3:30PM EST.

Droid Life

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Install Unofficial OmniROM Android 4.3 custom Build for T-Mobile Samsung Galaxy Note 2 T889

T-Mobile Galaxy Note 2 updated to Android 4.3 using OmniROM Experimental Build

OmniROM is a brand new custom ROM that you can flash for your Samsung Galaxy Note 2 T-Mobile. Read this tutorial and you should be able to complete the installation in no time. The OmniROM is a project developed by XDA members XplodWild, Chainfire and other contributors. It is based on Android 4.3 custom ROM, […]

Android

T-Mobile now offering hotspot capabilities and domestic data roaming in “Simple Choice” prepaid plans

T-Mobile Prepaid

If you were a prepaid customer on T-Mobile last week, the only way for you to utilize hotspot capabilities (legally) was to pay $15 a month. However, over the last few days, things have been shaken up a bit:

Starting Oct. 20, T-Mobile will give pay-in-advance customers access to domestic data roaming across the U.S. for the first time. Additionally, pay-in-advance customers that sign up for our Unlimited Nationwide 4G Data plan will also have access to 2.5GB of Smartphone Mobile Hotspot (i.e. tethering).  Only T-Mobile gives pay-in-advance customers data roaming AND Smartphone Mobile Hotspot at no extra charge with their Unlimited Nationwide 4G Data plan.

That’s right— free hotspots for prepaid customers, as well as some domestic data roaming. The moves are made as part of their re-branded “Simple Choice” prepaid plans seen in the picture above.

It’s great to see that prepaid customers are getting some of the features that those with regular and unlimited plans have been receiving in the past. It’s a big step forward for the company and carriers overall. Expect others to follow suit.

Source: AndroidCentral

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T-Mobile to “Unleash the Tablet” in Twitter event tomorrow

T-Mobile_Logo_954T-Mobile has something planned for tomorrow – via Twitter. T-Mobile CEO John Legere and CMO Mike Sievert will be fielding your questions on Twitter and via SMS at 9:00 AM PT live, as well as unleashing a tablet and new Uncarrier 3.0 plans. Perhaps we’ll see new data-only tablet plans, or devices as part of T-Mobile Jump?

If you want to participate in the event, you can send your questions to @TMobile for John Legere and Mike Sievert with the hashtag #unleashthetablet. If you prefer to use SMS, text a question of 160 characters or less to 313131. The entire event will be audio live-streamed at newsroom.t-mobile.com.

You can view the official press release from T-Mobile past the break. We’ll have coverage for you tomorrow morning as more information comes out.

Media Alert: T-Mobile’s First Tweet Conference for Un-carrier 3.0 Part II – Join us on Oct. 23

What: What would an Un-leashed tablet look like? Only T-Mobile can offer tablets to consumers in a highly disruptive Un-carrier way! Come hear about our next market changing offer in our first ever live press conference on Twitter. Tweet or text us your questions on Un-carrier 3.0 Part II news – LIVE.

Who: T-Mobile CEO John Legere and CMO Mike Sievert will answer live questions about the company’s latest Un-carrier news from media and consumers through Twitter and text messaging. You can also listen to a live audio stream at newsroom.t-mobile.com. When: Oct. 23, 2013, at 9:00 a.m. Pacific Time. Where: newsroom.t-mobile.com and twitter.com/TMobile

How: Text us or tweet us! Send your questions to @TMobile for John Legere and Mike Sievert with the hashtag #unleashthetablet. Or text a question to 313131 by typing in TMUSQA and then your question (limit 160 characters). Questions will be answered live on twitter.com/TMobile and on a live audio stream at newsroom.t-mobile.com.

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T-Mobile to ‘unleash the tablet’ on October 23

T-Mobile will conduct a live tweet conference on October 23 where the wireless provider plans to announce a second part of the Uncarrier Phase 3.0.

What would an Un-leashed tablet look like?  Only T-Mobile can offer tablets to consumers in a highly disruptive Un-carrier way!  Come hear about our next market changing offer in our first ever live press conference on Twitter.

AT&T recently introduced a $5/day no-contract tablet plan that provides 250MB of data so it stands to reason that T-Mobile will one-up Ma Bell with tomorrow’s announcement. Perhaps 500MB or more is in order? Perhaps a week’s worth of data for $5.  We’re just spitballing our own lofty ideas, of course.

You can participate in the October 23 event by tweeting questions to T-Mobile’s CEO with a specific hashtag.

Oct. 23, 2013, at 9:00 a.m. Pacific Time.

Text us or tweet us! Send your questions to @TMobile for John Legere and Mike Sievert with the hashtag #unleashthetablet. Or text a question to 313131 by typing in TMUSQA-your question (limit 160 characters). Questions will be answered live on twitter.com/TMobile and on a live audio stream at newsroom.t-mobile.com.

How would you unleash the tablet? What plans or pricing do you envision?

T-Mobile

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T-Mobile HTC One gets Android 4.3 update

T-Mobile has started sending out the Android 4.3 Jelly Bean update to the HTC One, according to the carrier. Skipping the 4.2 versions altogether, this update brings launch bar enhancements, advanced notifications, a widget lock screen option, quick settings, and more.

Improvements in Android 4.3 update:

  • Notification bar and quick settings
  • Battery life
  • Camera AE/AF lock
  • HTC Blinkfeed  – Navigation & Instagram
  • HTC Video highlights

The update is being rolled out as of today, but you can check for the update manually by going to Settings > About > Software updates > Check now on your T-Mobile HTC One. The file size is 560MB so you’ll want to have plenty of battery left. Non-rooted HTC One owners on T-Mobile will want to grab a Wi-Fi connection and get started with the 3.24.531.3 software build.

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T-Mobile’s HTC One getting Android 4.3 on Monday

htc-logo-600x399

Remember when HTC America president Jason Mackenzie said T-Mobile’s One would be updated to 4.3 this week? Well, unfortunately there was a setback and Mackenzie clarified on Twitter that the update is “coming out Monday.” There it is folks. Get your HTC Ones ready for Monday, unless there’s another setback.

@alexphillips121 great. It is coming out Monday. Was pushed a fee days unexpectedly.

— Jason Mackenzie (@JasonMacHTC) October 18, 2013

Source: @JasonMacHTC

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Verizon and AT&T rank highest for iPhone users, but Samsung users prefer Sprint and T-Mobile

U.S._Mobile_Carriers_322

An interesting report on the U.S. mobile carriers was released yesterday by J.D. Power. Apparently, when consumers rank their overall satisfaction with their carrier of choice, it might be contingent on what phone they are using. According to J.D., iPhone users are very happy with Verizon Wireless and AT&T, but Samsung users rank Sprint and T-Mobile higher. Verizon was actually chosen as the best carrier among iPhone users while Sprint was chosen as the best by Samsung users.

What’s most interesting is when you lump all smartphones together, you get an interesting picture. AT&T comes in first followed by Sprint, T-Mobile, and Verizon. Verizon rarely performs that badly, so I’m not sure how that happened. But I do find the type of phone by carrier very interesting. For me, it’s all about the coverage. I am an Android user obviously, and I could never rank T-Mobile or Sprint highly because their coverage in my area is dismal.

Full presser after the break.

Both Apple and Samsung Lead in Overall Satisfaction Performance among the U.S. Wireless Tier 1 Carriers, Excelling in All Smartphone Experience Factors

Apple Smartphone Devices Rank Highest among Customers of AT&T and Verizon Wireless Carriers; Samsung Ranks Highest among Sprint and T-Mobile Customers

WESTLAKE VILLAGE, Calif.: 17 October 2013 – Apple and Samsung are the only smartphone brands to achieve overall satisfaction scores that are at or above the study average in all four performance factors, according to the J.D. Power 2013 U.S. Wireless Smartphone Satisfaction StudySM–Volume 2 released today.

KEY FINDINGS
– Overall satisfaction with smartphone devices is highest among AT&T customers (843), followed by Sprint (835); T-Mobile (825); and Verizon Wireless (825) customers1.
– Among Apple smartphone owners, satisfaction with their overall experience is highest among Verizon Wireless customers (861). Among Samsung smartphone owners, satisfaction is highest among Sprint customers (853).

- Smartphone models that perform particularly well across all four U.S. wireless Tier 1 carriers[1] include (by OEM in alphabetical order): Apple iPhone 5; Blackberry Z10; Nokia Lumia 920 and Samsung Galaxy Note II.

- The primary reasons for purchasing a smartphone device differ by carrier. Sprint customers are more likely to purchase their smartphone device because of phone features, while T-Mobile customers are more likely to select their smartphone due to price.
– Overall customer satisfaction among smartphone owners is 833 on a 1,000-point scale.

“It’s very interesting to see that satisfaction performance differs by smartphone brand across Tier 1 carriers,” said Kirk Parsons, senior director of telecommunications services at J.D. Power. “This indicates that carrier services and how these carriers position specific features and services on their devices influence the experience customers have with their smartphone device.”

The 2013 U.S. Wireless Smartphone Satisfaction Study–Volume 2 is based on experiences evaluated by 16,421 smartphone customers who have owned their current smartphone device less than one year and who are customers of the four Tier 1 carriers. The study was fielded between February and August 2013. The study measures customer satisfaction in four factors: performance (33%); physical design (23%); features (22%); and ease of operation (22%).

1 Ranking calculations have changed from previous studies and is now based on Tier 1 carrier customer base instead of by overall OEM smartphone brand.

[1] A Tier 1 carrier includes the four national wireless providers in the U.S. including AT&T, Sprint, T-Mobile and Verizon Wireless.

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